Frequently Asked Questions
Physiotherapy, chiropractic or osteopathy?
Well, we are biased but we would always recommend physiotherapy. Our physiotherapists undergo a minimum of 3 years clinical training prior to qualification. They have also undergone extensive post graduate training and are registered and regulated by the Health and Care Professions Council, a regulatory body protecting both the patient and the clinicians. They are all members of the Chartered Society of Physiotherapy.
How do I know if I need physiotherapy?
The vast majority of musculoskeletal and sports injuries respond very well to a course of physiotherapy. If it is clear that physiotherapy treatment is not beneficial/ indicated we are able to refer you to the most appropriate healthcare professional.
Do I need a doctor to refer me for an appointment?
No. If you are paying for your own treatment you do not need a doctor to refer you. However some medical insurance companies may require your GP to refer you initially.
Is there a waiting list?
No. Here at Delta Physiotherapy we are able to offer appointments within 24 hours.
What should I expect during my first physiotherapy appointment?
You will be required to complete a registration form. After that the physiotherapist will initially ask a number of questions to develop an understanding of your complaint. The physiotherapist will then ask you to perform a physical assessment to confirm a diagnosis. You may be asked to partially underdress, and there is likely to be physical contact with the physiotherapist. In most cases treatment will begin straight away, however there maybe times when this is not indicated. At the end of the appointment you will be given some self management techniques including a home exercise plan.
How long before my appointment should I arrive at the clinic?
A minimum of 5-10 mins as you will be required to complete a registration form prior to seeing the physiotherapist.
Do I have to attend a physiotherapy appointment in order to attend the classes or Personal Training sessions?
No. At Delta Physiotherapy you do not have to be a patient in order to use the other services we provide.
Is there parking?
Yes. There is free on site parking available which is accessible via Church Street and then following the cobbled road behind the clinic.
Is there disabled access?
Yes. The clinic has full disabled access on the ground floor.
Do I need to bring anything with me?
It is advised that you wear loose comfortable clothing for your appointment, or at the very least bring a pair of shorts and/or vest top depending upon the nature of your problem.
Can I bring a chaperone?
Of course, however you will need to consent to your chaperone possibly hearing your confidential information.
What payment methods do you take?
Cash and all major debit cards/credit cards. We do prefer card payments. If you have private medical insurance you will have to check with your insurers regarding their policy of payment as this may be required up front. Please ensure that you have means of payment as this is taken on the day of treatment.
What is the cancellation policy?
We require a minimum of 24 hours notice if you wish to cancel or rearrange your appointment. Failure to do so is likely to result in a standard charge.
If you have any further question please do not hesitate to contact our at firstname.lastname@example.org or call us on 0161 641 3900.